For those of you who dealt with 'Bob' at hotel at home, is it with great sadness to let you know he has passed away from MND (ALS) 1964-2019. He was a big part of hotel at home and I now need to take some time away from the business. I will be back on 15 November, I will be overseas so unable to answer messages, emails or phone calls, all outstanding orders will be sent or managed (in the case of beds) before I leave and any new orders will be placed on 15 November. If the order is custom made (pillows, beds, toppers, etc etc) delivery will be approximately 2 weeks after 15 November. Thank you everyone for your support over the last 18 years in the business.